This Privacy Policy describes how RxDelta LLC (“we”, “us”, or “our”) collects, uses, and protects information when you use our pharmacy reconciliation platform, RXDELTA (the “Service”).
By using the Service, you agree to the collection and use of information as described in this policy.
Information We Collect
Account Information
When you create an account, we collect your email address, name, and pharmacy business details including pharmacy name, NPI number, and business contact information.
Uploaded Data
You may upload billing records and purchase order files for reconciliation processing. These files contain pharmacy-level financial data such as product codes, quantities, dates, and amounts. We do not require or request patient-identifiable health information.
Payment Information
Payment processing is handled by our third-party payment processor. We do not store credit card numbers or sensitive payment credentials on our servers. We receive only transaction status and subscription details necessary to manage your account.
Usage Data
We automatically collect technical information such as browser type, device information, pages visited, and performance metrics to maintain and improve the Service.
Cookies and Local Storage
We use cookies for authentication sessions and may use local storage to preserve your in-app preferences. These are functional in nature and necessary for the Service to operate.
How We Use Your Information
We use collected information to:
- Provide and operate the reconciliation Service
- Process your uploaded data and generate reports
- Manage your account and subscription
- Process payments
- Communicate service updates and account notices
- Monitor and improve performance, security, and reliability
- Comply with legal obligations
Data Sharing
We do not sell, rent, or trade your information to third parties.
We share information only with trusted service providers who assist in operating the Service (such as hosting, authentication, payment processing, and data storage). These providers are contractually obligated to protect your data and use it only for the purposes we specify.
We may disclose information if required by law, regulation, legal process, or governmental request.
Data Security
We implement industry-standard security measures including encryption in transit and at rest, access controls, and secure infrastructure. While we take reasonable steps to protect your information, no method of transmission or storage is 100% secure.
Data Retention
We retain your data for as long as your account is active and as needed to provide the Service. Upon account cancellation, your data will be deleted within a reasonable period, except where retention is required by law or for legitimate business purposes such as tax and accounting records.
You may request deletion of your data at any time by contacting us.
Your Rights
You may:
- Access and review the data we hold about you
- Request correction of inaccurate information
- Request deletion of your account and associated data
- Export your reports through the Service's built-in export features
To exercise these rights, contact us at the address below.
Children
The Service is intended for business professionals and is not directed at individuals under 18 years of age.
Changes to This Policy
We may update this policy from time to time. We will notify you of material changes via email or through the Service. Continued use after changes take effect constitutes acceptance.
Contact
For privacy-related inquiries: support@rx-delta.com